We’re Here to Help You Every Step of the Way

Customer Support Center

At FreedomLaunch, your satisfaction is our priority. Whether you have questions about your project or need help with a contractor, our team is ready to assist.

Book a Support Call

I’m Unhappy with My Contractor’s Work

Our Founder Assurance Guarantee has you covered. If the work doesn’t meet expectations, we’ll mediate with the contractor to fix it—or find a new pro at no extra cost. Contact us to start the process.

Submit a Concern

My Project Is Delayed

Delays can happen, but we’ll get you back on track. We’ll work with the contractor to expedite completion, even if the delay exceeds the agreed timeline.

Report a Delay

I Have a Billing Dispute

We ensure pricing transparency. If you’re overcharged or billed for unapproved work, we’ll mediate to correct it. Our influence ensures they listen.

File a Billing Issue

I’m Not Sure How the Process Works

Start with our 15-minute Project Kickoff Call to get our experienced insight into your idea. We’ll confirm your needs, timeline, and budget.

Book a Project Kickoff Call

Contact Options

24/7 Support Line: Call us anytime at +1 986-216-4924 for urgent issues like contractor no-shows or safety concerns.

Email Support: Email us at
[email protected]—we’ll respond within 24 hours.

Live Chat: Chat with us now for quick answers to common questions.

Support Form: Submit your issue here, and we’ll get back to you fast.

Book a Call: We'll set aside 60 minutes to listen to your concerns. Book here.

Don't worry, we can help!

We've got you covered

The Founder Assurance Guarantee

We build your MVP with you — and we GUARANTEE you will have 10+ paying beta users or $1,000 in ARR from your app in 12 weeks or you pay nothing. Your app's revenue success is our commitment.

Quality Craftsmanship: If your project doesn't meet top standards or our agreed specs, we'll fix it free—or replace the team to deliver perfection.

No Rip-Off Protection: We enforce transparent pricing. If overcharged or billed for extras, we'll resolve it and refund discrepancies immediately.

Satisfaction Commitment: If unsatisfied with results, we'll mediate fixes, refunds, or adjustments—leveraging our expertise to ensure your app launch succeeds.

With Freedom Launch Formula, you're backed by our Founder Assurance Guarantee—top craftsmanship, on-time 8-week launch, and transparent billing. If results fall short, we fix, refund, or pivot. Book your 15-minute Project Kickoff Call today and launch with zero risk.